Cant get refund on delivery as not showing delivered, paid over 2 weeks ago

[cbsynths]

I paid for an item on the 5th. Item arrived on the 10th. Still not showing delivered with ebay. I need a refund on the shipment, as agreed with seller. Item marked delivered with delivery company. Seller cant give refund until marked delivered. What am I supposed to do? Iv been waiting for ebay system to update, but it hasn’t.

All the best and thanks, as ebay seem impossible to get hold of these days.

[tressygirl]

Is it just a partial refund,  the shipment cost that you're waiting for,  that the seller agrees to?

Then,  they can make this now , no problem.

They just need to go to the item sold then to More Actions >>  Refund this item, and add the amount of refund they wish to make.

@cbsynths