Cancelling a bid

[kevb1953]

I bought something by mistake but despite me contacting the seller within seconds of buying the item nothing has happened and it has been impossible to get eBay to do anything until they proceeded the order hours later. It looks as if I am going to be stuck with a very expensive item that I can buy elsewhere for hundreds of pounds less. Sending a general complaint to eBay is impossible. After 20 years on EBay I am going to close my account and never buy via them again. Buyer protection? What an expensive joke.

[**peaseblossom**]

If it's a business seller you will be able to return it for a refund.

[kevb1953]

It’s registered as a private seller
Sent from my iPhone

[john1297576]

Have you actually received this item? It is possible seller may not send, in which case you get s refund by opening a not received case.

If it should arrive after the estimated delivery date, then that is grounds for opening a NOT AS DESCRIBED case, and seller has to pay for return postage.

If received and seller does not accept returns, then speak to your payment provider, but I sm sure you would  have to return it.