Cancellation request by buyer

[na462045]

I placed an order  for a manikin and realised it was not needed so I cancelled it within 30 mins. The seller has decided my cancellation request stating he has already posted it. Which is false just to get a sale . How can this seller be trusted. I cancelled straight away. He know has am out of office . Well then how did you post it ??

[tressygirl]

Some sellers use forwarding companies so they may have forwarded the order to post, and cannot stop the posting of that item.

Even if this is not the reason,  a seller does not have to accept the cancellation request.

If the seller  has  ' Accepts ' Returns ' ,  on receipt of the item you can return it for a full refund,  but you will need to pay for that fully tracked return postage.

@na462045