Can’t upload death certificate

[juliayork-0]

I have tried to close my late mother’s account but because her mobile phone number is deregistered I am unable to do this as seems to require photo ID to log on for attaching death certificate and can’t convey the problem through your automated chat or find a phone number to call.  Please can you advise on the best way to proceed with this.  Thanks.

[tobiasd4 · Accepted solution]

Try here. 

I suggest doing it 1st thing in the morning, should get Dublin. 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

[juliayork-0]

That’s great, will do

Many thanks