20-03-2025 3:57 PM
why as the seller have i been charged the buyer protection fee on ebay uk ?
Solved! Go to Solution.
20-03-2025 7:12 PM
@sadle94 wrote:
I just saying I agree by ebay message with the buyer to sell a slipcover for £3.00 + the postage the buyer then made the offer of the agreed £3.00 and when the offer came in it changed to £2.20 so it was taken from me I'm not the only one this has happened to
Sent from Outlook for Android<>
You needed to add the BPF to the £3.00 to get to the offer the buyer needed to make, if what you wanted was £3.00. If you had counter offered £3.01, the BPF would have been added on, but the buyer might not have wanted to pay that much.
It's mad but it's how it works.
20-03-2025 3:59 PM
You are not charged the fee. It's paid by the buyer.
20-03-2025 4:04 PM
20-03-2025 5:26 PM
It is not possible for you to be charged this fee as a seller.
Please post a screenshot of why you think you were and we will explain.
20-03-2025 5:30 PM
20-03-2025 5:54 PM
Ebay collect and keep the fee.
It was never 'yours' to be taken from you.
20-03-2025 6:02 PM
20-03-2025 6:11 PM
The buyers offer of £3.00 includes BP.
So you get the amount without BP, so £2.20.
If you had offered £3.00, buyer will pay £3.00 plus BP of 87p.
20-03-2025 7:12 PM
@sadle94 wrote:
I just saying I agree by ebay message with the buyer to sell a slipcover for £3.00 + the postage the buyer then made the offer of the agreed £3.00 and when the offer came in it changed to £2.20 so it was taken from me I'm not the only one this has happened to
Sent from Outlook for Android<>
You needed to add the BPF to the £3.00 to get to the offer the buyer needed to make, if what you wanted was £3.00. If you had counter offered £3.01, the BPF would have been added on, but the buyer might not have wanted to pay that much.
It's mad but it's how it works.
20-03-2025 7:19 PM