18-08-2025 11:39 AM
I bought a hard drive which was £80, when it arrived it had a different connection to my old one but the seller refused to take it back. What about buyer protection? I can't get anywhere with ebay, it's all preset messages which are not relevant. I need help to get my money back, the seller will not help. Now he has removed his listings. it's impossible to speak to anyone at ebay.
18-08-2025 11:47 AM
Was the connection not shown in the photos or listing description?
18-08-2025 11:49 AM
18-08-2025 11:50 AM - edited 18-08-2025 11:51 AM
You're between a rock and hard place then - if you received an item that was different to the one depicted or described in the listing you could return it, but if you just went ahead and bought it then it's yours.
Can you get an adapter?