20-02-2025 6:49 PM
Hi I sold a motorcycle around 24hours ago now to a gentleman in India. Iv got to arrange collection with a family member of his etc. my account says I’m still waiting on payment from the buyer. But the gentleman has sent me a screenshot of his summary and it says thank you for making payment etc. what should I do ? Thanks.
20-02-2025 6:54 PM - edited 20-02-2025 7:00 PM
If he's paid it will have said so in the notification email you got from ebay. It will also say it on the top of the listing itself. There may be a problem at his end but you should not let the motorbike go until you are certain you have the money. If you don't get it you can issue an Unpaid Item cancellation after 4 complete days:
https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=
It's safer to get cash on collection for a vehicle if possible.
20-02-2025 7:27 PM
There is no online payment method for motors, so how did your buyer pay?
Your listing only shows Cash on pickup and that is what you should stick with
20-02-2025 7:43 PM
Only complete the sale when you have a definite buyer with Cash in hand or Bank Transfer is safely deposited/confirmed before handing over Car keys/documents on buyer collection.
https://www.ebay.co.uk/help/selling/fees-credits-invoices/motors-fees?id=4127