Account restricted

[smurthyt25]

Hello 🙋🏼‍♂️ 

My account is restricted for no reason I have money in there to withdraw I have sent my Passport over to verify my identity.

1. Has this happened before to anyone?

2. I have 100% feedback no issues just sell sports cards.

3. How long does this take?

TIA 👍🏼

[tommystrezures]

EBay do not restrict accounts for no reason. What did the message from actually say?

[smurthyt25]

We understand this may be inconvenient, but we’ve identified a possible discrepancy with the information provided at registration and need your assistance.

Sent from my iPhone

[plum993]

Did this email from ebay address you by your real name?

Are you sure it's not a spoof email! http://pages.ebay.co.uk/help/account/recognizing-spoof.html