restricted selling account

Has anyone overcome a rather draconian and unfair restriction on their ability to sell on ebay? What were the unfair circumstances and how long did it take to rectify? I have found that low-volume sellers like myself ( although I have sold over £71,000 of goods successfully and often hitting 100% positive feedback ) can see dramatic drops in their metrics and seller performance ratings just because of one nasty customer. Any comments are welcomed.

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It's got nothing to do with feedback.  it's the star ratings that have effected your account.  Even when leaving positive feedback, buyers can still mark down your stars in areas they were not happy with.

Anything below 4 stars creates a defect, and it's defects that effect your seller performnce.

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