19-02-2020 11:13 AM - edited 19-02-2020 11:25 AM
I am having trouble with a seller who keeps palming me off with proposed actions that he does not fulfill I think this is deliberate to avoid a refund. Unfortunately the problem has been spun out so that ebay cant step in. Trying to report the seller to stop others falling into the trap but ebay just giving me the run around, When checking the sellers feedback many buyers have the same problem
Thanks for the reply, the purchase was for a water sample test, where I was sent a bottle to fill (and return at my expense) Waited for result, told sample lost and will send another which never arrived then told test had been done and result sent to my email, never happened. so asked for refund, told another sample bottle sent, never arrived. all i ever get is palmed off with anothet excuse. This seems to be the way this seller acts and I would like to warn others to steer clear of this seller
Open a PayPal dispute instead.
If it's a not as described issue, sign up to returns on us first so you can reclaim the return postage.