eBay

An item was received very late. The seller's son apologised and said his father was ill in hospital. My feedback was that the item had arrived late, and this feedback was given before I knew of the seller's illness. The son has sent multiple messages asking me to remove the feedback as it reflects unfairly on his father in the circumstances. I have no idea whether it is possible to remove the feedback or, if it is, how to do it. Can someone help, please? ... View more

Can I ask how  the £1. max promo offer to sellers work, As I have a lot for sale, Yet my husband hardly sells on her, but gets this offer. Does not seen Fair to me, So if I don't get the message to activate it, Does that mean I have not got the Promo Offer. ... View more

I have changed  from PayPal to what eBay asked me to do and it said no break in receiving my money but there is . I have sold an item yesterday but not received my money as yet any one know how long this takes as PayPal was straight away ?   ... View more

Hi, I bought a couple of Battery Powered Ultrasonic Garden Cat Dog Fox Pest Animal Repeller Scarer UK PRO within last few months and both have failed in exactly same way, I've contacted seller who has failed to reply or even acknowledge my email. How can I get redress for supply of faulty items. thanks  ... View more

Now that we've been sternly advised to change from Paypal - how does a person delete the Paypal option from their listings - I've tried the Paypal heading, I tried the Revise Yr Listings and been down many other rabbitholes. I'm sure it's simple but I can't find it. Thanks ... View more

Hi   I bought a diesel heater on Monday. Soon afterwards the seller sent me a friendly message with their mobile number in it thanking me for the purchase & saying they'd post it as soon as the PP payment had cleared.   About 20 minutes later they sent another message saying they weren't comfortable posting the item to me as my address is a business address even though it's clearly a private residential address. Again they included their mobile number & asked me to contact them on it to discuss it.   Shortly afterwards they refunded me and then sent me another message saying they'd done so. They again included the mobile number inviting me to discuss the issue.   All this happened within about an hour of me initially buying the item. I messaged the seller via Ebay asking what the problem was and why they thought my address was a business address but never got a reply.   Even though the seller has 100% positive feedback there is some old negative feedback with buyers mentioning similar problems. Could it be a scam whereby the seller is trying to obtain my address and other personal details? Should I report this?   Thanks in advance for any advice.        ... View more

Has anyone had experience of these? Specifically "Win an i-phone" types.  There's one on my eBay page and I don't know if eBay are aware of this sort of thing.  I don't know if the page has been hacked. ... View more

Hi is it correct that you can't receive immediate payment for items sold as collection only ... View more

I'm being charged by ebay  c£144  for postage labels  when I only use royal mail.... ... View more

Hi    I sent a parcel via UPS on the 5th March 21, the buyer did not recieve the parcel, the delivery driver claim it was refused, strongly denied by the buyer, hence the buyer requested a refund which I completed.   Following numerous phone calls with UPS and them claiming I had rejected and abandoned the parcel , on the 1st April 21, they decided to say the parcel was lost and I need to make a claim via Ebay. I have looked at the help pages however they all discuss the buyer requesting a refund and nothing  about how the seller makes a claim for lost package. I have tried going via the UPS website to register a claim however I can not do this as I have no account number to register the claim. Can someone please advised me on what I can do now to make a claim?    ... View more

Hi I sold an item 4years 10 months ago the item has a 5year guarantee, the buyer has called and asked for a new item to be posted or a  full refund, claiming the item is faulty due to wear .  ( item= Gate Latch) They have their receipt but have not returned the item,  and will not go through the ebay returns process.   any help much appreciated not sure what to do ... View more

Any help on this issue gratefully received ... View more