eBay

Hi guys, I was just wondering if anyone could be of help.  I had a customer last year that lied and said she hadn't received her item, obviously an expensive Beatrix Potter, until I had proof from the post office saying it had. Suddenly she found it after I had refunded her and although she repaid the refund, she refused to refund the postage back. I let it go,  trying to keep my customer happy, but she's caused a lot of trouble for me with ebay, saying I hadn't answered her requests when if they looked properly in the message centre, they would see I replied to everyone she sent, also she complained it was late, but she had it the whole time but ebay just won't listen to me, even though it was resolved . Then I had a customer who sent me an offer, I agreed but after two weeks of waiting for payment, I sent him a request to pay within  24hrs, otherwise I would assume he didn't want it. I heard nothing for a week, then he replied, apologising profusely stating he still wanted it, I reduced the price again, but he did it again, and stupidly I waited another week before requesting payment but received no reply. . So far I have 3 defects for customer faults. I have tried to tell ebay but they're not listening and now I'm lucky to get 1 view a week. But the best thing is, they are threatening now with low sales, but they've taken any assistance. PLEASE HELP   ... View more

I can't pay my ebay bill on my card!! 🤯 It's asking for one off payment???  ... View more

Have done my own detective work and will be reporting as fraud to my bank. Money taken out from a Luxembourg account. Anyone else had this problem?  Ebay not helpful and no info on my purchase history although I have copy in email account. ... View more

I need to how to rectify this:   All items I've bid on, I've paid APART FROM 1 item which I resolved with the seller.. How do I get rid of this so I can bid on items etc... please see picture below/attached.   Thanks;     ... View more

I ordered items back in February from a vendor in China which did not arrive in the timescale stated. I was in contact with the vendor who, on numerous occasions, promised the items would be dispatched. The tracking info showed they had been returned to sender very early in the process. To cut a long story short, I was last promised 15 day delivery at the end of May, and again, no delivery. Throughtout all the process, the vendor was asking me to give them good feedback! Anyway, despite the recent contact, Ebay decided to close the case and I can find no possible way to contact them to appeal ot even reopen the case in order that I can request a refund. Ebay have been a total shambles and have not helped resolve this at any point in the process. Can anyone point me in the right direction? TIA ... View more

Has anybody got an email address or phone number so that I can speak to a human being about a problem with an order/return? ... View more

Folks, any help with this really appreciated...how do I raise a case if the counterfeit item I purchsed was bought 5 months ago? There's no obvious option to return or ask for a refund if I access the actual sale record as there's no drop-down option....how do I raise a case???  A step by step guide would be so helpful....any help really appreciated! ... View more

I'm using the latest upgrade on my iPhone 6s Plus.  I keep being told in the form of a message on the app that an item I'm watching is ending soon.  Thing is I'm either NOT watching anything or the item in question is something that I was watching last week but since unwatched it as purchased elsewhere.  Why are these false notifications happening ? ... View more

Hi Please could someone tell me how to exchange payment preferences from PayPal to Bank account selling items . Can't find the option , still got paid for sold item to PayPal    Thanks   Regards  ... View more