This seller won't sell to buyers that do not meet their requirements.

[lyndaeliz]

I purchased items from a seller every thing was good and now when I want to do another order it keeps coming up with this message

• This seller won't sell to buyers that do not meet their requirements. 
• I do not know why as it will not let me purchase any item from this lady
• can anyone explain why I can not get in touch with her to buy items.

[profgaz · Accepted solution]

If you don't meet the requirements, its doubtful the seller will receive your messages either.

Either the seller as tightened up their requirements or you have an account defect from somewhere.

If you experience problems with other sellers, its your account. Defects last for 12 months.

[lyndaeliz · Accepted solution]

I have no problem with any other purchases from ebay sellers I know I have no account defect as I have got 100% I shall try and speak to ebay tomorrow as there is no excuse why I can not place a order with her, but many thanks for trying to help me.

[profgaz · Accepted solution]

She might have added you to her block list either, could be by mistake.

[lyndaeliz · Accepted solution]

Found out she blocked me because I did a feed back that she did not like, it was only a remark about not getting much for your money I think she is a bit childish.

[corred · Accepted solution]

@lyndaeliz

Then I'm not surprised she blocked you....after all why would she want to risk more poor feedback from you & why would you want to buy from a seller where you "do not get much for your money"

One of the largest catalogue style retailers in the UK which also has an eBay shop will ban anyone who leaves a poor feedback comment ....actually understandable as such feedback can damage their business on eBay

[lyndaeliz · Accepted solution]

Sorry, but I was only saying what I would have said in a shop, I still gave her 5 stars just the same as she did for me you should read some remarks for example amazon and mine was nothing compared to some on their if I was that unhappy I would have not purchased them do we not have the right to freedom speech.

[corred · Accepted solution]

@lyndaeliz

Yes of course you do but the seller also has a right to choose not to sell to you as you were unhappy last time or would not have left the comment

What you say in a shop is not there for every customer who comes after you to see !!  Feedback comments are & can have long term damage to a seller reputation

Sometimes it is better simply not to leave feedback at all rather than a negative comment on a positive green dot

Many of the sellers you have left feedback for could actually have had your feedback comments removed if they realised as it is an eBay policy breach to leave a negative comment on a positive green dot

[corred · Accepted solution]

@lyndaeliz

It is also worth mentioning that some sellers will actually look at the feedback a potential buyer has left for other sellers in the past, and on that basis alone may decide to add that buyer to their block list.....so they can find themselves blocked from purchasing from sellers with whom they have never had any prior dealings with

[lyndaeliz · Accepted solution]

Why 4 months later are you picking fault with me? as far as I am concerned this is over and done it I did say SORRY to her as I did not realise she took offence to what I said I am the one who lost out as I can not buy from her any more.

[corred · Accepted solution]

@lyndaeliz

Not picking fault....just pointing out why the seller is justified in their actions....you came here asking & we are simply pointing out why this has happened......in order to do this it required looking back at the feedback you have left for others & unfortunately there are many cases where it breaches eBay policy......

Many buyers do not realise just how damaging negative comments (even left on green dots) can be to a sellers account.....unless they are regular sellers themselves......

As I said....since buyers can only ever receive positive feedback, sellers will often look at the feedback a buyer has left for other sellers & seeing non positive comments will often result in buyers being blocked by sellers without ever having dealt with them.......this is not picking fault.....simply advising that you may well meet other seller blocks in future & are aware of one possible reason 😞

If a seller chooses to block you then there is nothing eBay can do......

[lyndaeliz · Accepted solution]

I understand that now but why did you have to bring this up after 4 months, if you was to check her feed back she has had 1 negative remark in the last year and this was not me so I wonder if she has blocked that person, I still gave her 5 stars.

[corred · Accepted solution]

@lyndaeliz

I have only brought it up after 4 months as you queried why the seller blocked you.....until you did that we had no reason to look.....we are not eBay....there is nobody here from eBay.....we are just members like you.......

I'm pretty sure the person who left a negative also got blocked....

You giving 5 stars makes no difference as anyone looking at the sellers feedback cannot see the stars you left....just the comment.....they are likely based on the comment to think you meant to leave on a red negative or grey neutral rather than a green positive

[lyndaeliz · Accepted solution]

OK thanks for explaining that is there a way to delete my message now it is sorted.

[tressygirl]

This seller may have a block in place she is unaware of.  Sellers can block members buying multiple items from them within a period of time.

If you have purchased an item from this seller,  you will be able to contact  them.  Go to the right of that Purcjased item,  from More Actions drop down men select Contact seller and Ask Seller a Question.  Explain the problem you have buying from therm again,  and ask if they have this block in place,  they can remove it for you if they wish.

[lyndaeliz]

I am unable to contact the seller but with the help of ebay they are doing their best to sort things out, I have purchased from this lady before with no trouble what so ever I did every thing you have said but the only way to get some where is with the help from ebay as they have wrote to her asking her to unblock me.

[tressygirl]

Excellent, I hope that will work for you.

[corred]

I'm shocked if they write to the seller as all sellers have a right to decide who they will or will not sell to

[tressygirl]

I reckon it is a innocent block, I had it once, I had ticked the ' block buyers buying more than *** items during a *** period' unknowingly.

[corred]

@tressygirl

Not accidental (risk management)....see other replies on other comments

[tressygirl]

Corred!! You are correct OP, I have as Corred suggested read some of your other posts on this same subject and leaving bad feedback for any member will see you being put on anybody's BBL quicker than England scored those 6 goals., Sorry you will not be able to buy from this buyer and eBay will not be able to help you.

[redwick1]

See the link to Buyer requirements to see if any apply to you.

https://pages.ebay.co.uk/help/sell/buyer-requirements.html

They may have their own reasons for blocking you and that is their option 

You can not force a seller to sell to you 

Ebay can not force a seller to sell to you either

I would just find another seller

[red_magpie]

EBay enables sellers to block bids from bidders who don't meet certain requirements. Below is the advice that eBay gives to sellers:

You can set requirements to exclude buyers who:

Have a delivery address in countries you don't want to post to
Have a negative feedback score
Have unpaid item cases
May bid on several items and not pay for them
Don't have a PayPal account
Have violated eBay policies

You can try messaging the seller to ask whether they will add you to their exemption list. However, many sellers also block messages from blocked bidders.