15-05-2020 4:28 PM
Hi I wonder if anyone has any suggestions for my dillema, I bought an item which I later found out had been sent from China & no nothing to do with the whole virus situation, I honestly did not know it was from there as it was not stated in ad, I received after a while & item was unusable as broken & not even matching as I had bought two of the same. I was asked to accept 50% refund & keep items & use what I could out of them which I declined, the seller said it was damaged in transit & tried to blame the courier which not being daft would be very obvious as they posted plastic items in a plastic bag which you would normally use for sending clothing. I asked for a full refund which I have received but they keep sending me messages asking me if they could do anything & they were looking into why this had got damaged & I'm thinking are they sure what have I already told them & also would I retract my negative feedback WHAT!!! I have received 8 messages they just will not drop it I have tried to ignore them but this is now getting beyond a joke & I am feeling harrassed. HELP!!! thanks anyone.
You have your refund ... Don't respond ... just ignore their pleas and delete the emails ... they will soon give up.