Seller has issued refund (no reason given) why does it take so long to clear?

[nicky07_08]

Just learned that seller has cancelled an item my son was so looking forward to receiving.  No explanation.  Would at least expect immediate refund.  Why then do I have to wait until 25th December (9 days) for the money that I have paid to be cleared for return to me?

Thanks

[arkwebus]

All refunds must be done through the eBay resolution centre.  If the seller simply cancels by some do-it-yourself method he will at least get stung with eBay's fees.  If he invites you to cancel and you "decline" [as you might well] he gets stuck with the fees too.

You might be well advised to see if you can open a "not received" case in the resolution centre.  If you are able to then it will show that the seller has not cancelled effectively.

You escalate after 8 full days and eBay refunds.  Who knows you might even get two refunds and what would you do then?

[nicky07_08]

Thank you - this has been advised to me by ebay and so is a committed refund, I just feel a little put out that I need to wait over a week for the money to be returned as I paid immediately and the seller simply didn't go ahead with the auction sale without giving a reason at all! Thanks for taking time to reply to my query.