Bought 8 months ago, a twin tub machine used for Caravans etc. It's all I could afford as on pension & cost £140
It has developed a fault with the pump in that it has stopped pumping water out. Company states common problem with these notoriously getting items stuck inside?
ive explained I have disabilities & am unable to complete their request to take the back off the machine and remove the pump. Fish out obstruction & put it all back together.
So their advice is send it back. It weighs 20kg & is 76x46x86cm.
ive expressed my disappointment regarding them ignoring my disabilities, and needing them to be more understanding, but it's fallen on deaf ears.
They refuse to pay return postage & expect me to pay £60 plus for return. I don't have that kind of money...period.
What can I do please?
