Postage Charge

[mazels_iefmek]

Hi all,

I usually charge the standard second class postage on items that I'm selling (£3).  Some of the clothes have sometimes gone as a small parcel roughly £1.50.  I have refunded buyer in good faith but ebay are still charging 30p postage charge instead of hte reduced rate.  Is this normal practice as it eats into my sale and now I don't know whether to refund future postage charges.

Any advice would be gratefully received.

Thanks

Maz

[plpmr]

eBay don't make part refunds on fees.