NO RETURNS OR REFUNDS

What the Hell does NO RETURNS AND NO REFUNDS mean.Who the bloody hell allows such a stupid rule. This should not be allowed under any circunstances. Also the postage charges some put on there items is completely RIDICULOUS.

e\bAY RULES.

Types of statements that are prohibited by law
Any statement which could have the effect of causing the average person to believe that they have less or no consumer rights to pursue a justified claim against a trader is void and may amount to a criminal offence under the Consumer Protection from Unfair Trading Regulations 2008. Below, you will find a list of the typical restrictive statements which may not be used:

  1. No refunds.
  2. No sale goods exchanged or money refunded.
  3. Sold as seen and inspected.
  4. No refunds or exchanges without a receipt.
  5. Time limits for reporting defects e.g. defects not notified within 14 days of receipt cannot be accepted.
  6. If the delivery note is signed then no claims for damages/faulty goods can be made thereafter.
  7. We are not liable for any consequential losses, even if we were made aware of your circumstances.
  8.  BELOW  YOU WILL  FIND A LIST OF THE TYPICAL  RESTRICTIVE STATEMENTS WHICH MAY NOT BE USED:.

    1. NO REFUNDS. ( this is plain enough to read.) Yet there are adverts that state NO REFUNDS.

 

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red_magpie
Experienced Mentor

Trying to lay down the "law" overlooks that consumer protection legislation doesn't apply to private sellers, or to overseas sellers. As regards returns, "No returns accepted" is eBay's default policy for sellers.

 

What's important for both buyers and sellers is to read eBay's user agreement, which governs all transactions here, especially eBay's money back guarantee policy, see: http://pages.ebay.co.uk/help/policies/money-back-guarantee.html

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