Lost parcel

[lucky-boy]

Hermes lost the parcel I sent, do i claim via Ebay or Hermes? and where on ebay do i do that please? Many thanks

[redwick1]

If you sent by the ebay Shutle then see the link for the information 

https://support.shutl.com/hc/en-gb/articles/360001381805-Making-a-claim