Item return

I ordered an item and paid for it and the postage. The item came with a £85.36 additional charge! I refused delivery and the UPS driver reloaded the item into his truck and drove off. I wrote to the seller and he basically blew me off. I told him there was no mention of further charges in his ad and that I would like a full refund. I 've had no response since then. I tried to fill out a returned form but,  it won't accept without a tracking number which I don't have as the driver reloaded and drove off. Now I don't have the item or my refund and I can't find a way to explain it to ebay, as I can't get past the returned form.

 

Thanks BB

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If you are buying from a different country to where the seller is based, it is up to you to know what your additional charges are likely to be - the seller won't know where you are based until you buy it so how can they possibly reflect that in their pricing?!

 

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