11-07-2015 8:49 PM - edited 20-07-2015 9:50 AM
Its the old Item not as described issue, I would hate to offend an honest buyer but how do I tell who's honest?
ETA thanks for the replies, does a refund include P&P?
ETA - Have received the item back totally unsellable - anyone had similar?
There is absolutely no way to know. Check thier feedback including f/b left for others which might give you a hint. That said, if they claim SNAD you will have no choice but to refund.
