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Fraud
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20-12-2020 9:41 AM
I have not received two items I purchased. For some strange reason you cannot speak to anyone at eBay anymore! I should not have to PayPal for items not received, that is fraud! If I cannot resolve this issue the police will have to be informed as to how eBay are now operating!
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20-12-2020
9:49 AM
Don't be so silly, it is not Fraud, the Police would not be interested!!
Haven't you heard that there are back logs at Royal Mail and long delays. There always are at Christmas, but there is also Covid 19 to take into account this year.
When items do not arrive there is a very simple procedure called the MONEY BACK GUARANTEE, on every listing TOP RIGHT. It is meant to be read!
Once past the arrival date, you have 30 days to go to more actions >Item Not Received to open a case. Seller then has 3 days to refund, if not you escalate to ebay.
If you are out of time then you open the case with paypal and escalate after 2 days and by day 20.
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