04-09-2019 7:10 AM
EBay doesn't accept emails.
Do you really NEED to contact eBay? Most people who think they do, don't.
Try using eBay's very comprehensive help pages. Start by entering a few words in the Help & Contact search field (see top of screen).
Or, for many of the usual questions, see the links below:
- EBay's user agreement: https://pages.ebay.co.uk/help/policies/user-agreement.html
- Most frequently asked questions: https://ocsnext.ebay.co.uk/ocs/home
- Index of eBay's help topics: http://pages.ebay.co.uk/help/index/A.html
- Index of eBay's policies: http://pages.ebay.co.uk/help/policies/index.html
- If an item hasn't arrived or isn't as described, see: http://resolutioncentre.ebay.co.uk/
- Payments held by PayPal: http://pages.ebay.co.uk/help/sell/paymentprocess-newsellers.html
- EBay's money back guarantee policy page: http://pages.ebay.co.uk/ebay-money-back-guarantee/index.html
If you still can't find an answer, people here are always willing to help.
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