Customer service

[smartyuk2006]

Can someone please tell me how to the heck I can talk to customer service without going through a load of options that do not relate to what I have a problem with? It seems its impossible to just send them a email (or I cannot find that option) please help, thanks

[pixiesen2012 · Accepted solution]

CS doesn't use email,

you have to click on 'help & contact' at the top of the page

you can then type a question in the box

or drill down through the prefilled questions,

or click on the big blue contact us at the bottom of the page,

OR

you can ask your question here on the boards,

[smartyuk2006 · Accepted solution]

Thank you, I will click all the wrong things untill I get to an option that is good for me, I will need to speak on the phone to them. Cheers