25-06-2021 10:00 PM
I had a car for sale on bids. Winning bidder was a scammer, refused to pay and wanted the car a lot cheaper than winning bid. After 4 days I cancelled and relisted. eBay have charged the final value fee. Why have they charged me when the car hasn't sold. ? Is this normal. ?
If you had a winning bidder, the vehicle was not unsold. It was sold, but to a buyer who didn't pay.
You need to use eBay's new cancellation procedure for unpaid items: https://community.ebay.co.uk/t5/Announcements/New-cancel-function-for-unpaid-items/ba-p/6939127
Your final value fee (but no other fees) will then be credited back to your account. The buyer will receive an unpaid item strike from eBay, which will stay on their account for a year.
| Subject | Helpful |
|---|---|
| 12 | |
| 3 | |
| 3 | |
| 2 | |
| 1 |