Buyer want item to post to different address

[coffee_race]

Buyer want item to post to different address, is that safe and common request?

[john1297576]

Economy Delivery says it all.

Wrong method of postage, posting to wrong address. Buyer opens Not Received case and as you have no proof of delivery to the address you have been given by Paypal, you have to refund.

No good claiming on Royal Mail as they have delivered to the address you posted to, and even if genuinely lost, you still have to refund but RM would at best only pay £20 compensation.

No item no money. You have to protect yourself, no one else will.

[*guinevere*]

No, you must only post to the address given to you in your Paypal email. Posting anywhere else will lose you your seller protection.

Make sure you send it tracked and insured and add the tracking number to the transaction, making sure ti keep your postage receipt for 13 months to protect yourself against chargebacks.

If your buyer is isnsisting they want it sent to a different address, cancel the sale using 'buyer asked to cancel' and ask buyer to add their address at checkout when he buys iy again. You would have to relist the item for the buyer.

[ruby*tuesday]

Not through PayPal @*guinevere" The OP is enrolled in Managed Payments.

[*guinevere*]

Oh, flipping Mangled Payments! I can't get to grips with it lol!

[ruby*tuesday]

See Help and Contact 🙂

[coffee_race]

Here my situation, I've sold this item through my newly opened 2nd eBay account. Because of this eBay is holding my fund, and not release it until dispatched or before the the 3 wks period.

So no payment to my PayPal, and ebay want it dispatched or they won't give me the money. Plus, buyer wants it post to different address, I might just cancel the deal.

A satisfying solution for both parties is tricky.

[coffee_race]

Ebay had said after 21 days the funds will be automatically released, because buyer has paid I must dispatch now. Somehow I feel uncomfortable not knowing if that's true.

If buyer contacts seller to post to another address through ebay messaging, is that considered as prove and ebay will protect me if it were to be a scam?

[ruby*tuesday]

No you won't be covered if you send the Item to any other address other than the one EBay has given you. Enter the Tracking Number into Dispatch and your Funds will be Released in a week or so. As soon as Delivery is Confirmed.

[*guinevere*]

Definitely do not send to another address. You will end up losing the item and the money.

[coffee_race]

I wanna thank you all for your helpful imputs.

After I slept on it, I've decided to cancel the deal it just does not feel right. I rather lose a little than the item and money.

Stay safe people.

[ruby*tuesday]

Is a Scam. You would lose any Seller Protection if you don't Post to the Address which Ebay send you on the order. Very important you don't send anywhere else. Make sure you send by Royal Mail Special delivery to be fully covered against Loss or Damage in Transit. Then Add the Tracking Number into Dispatch.

[papso22]

You should only ever post to the address the buyer used at checkout, which will be the one you are told to post to when they pay.  It is definitely not safe to post elsewhere and it is not a common request from  buyers.  Some more details would help though. 

Have you checked the money is in your paypal account?  A new seller with that sort of item is a scammer magnet, so any unusual requests should be treated with extreme suspicion.