Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

Issues after delivery

Hello, So ive recently got a message from buyer who hasnt got his item. The tracking shows it has been delivered,it was dpd so I have the photo of deliver as well with his doormat as there is his name on it. The item has been signed by some other per...

Compensation for wrong car parts delivered (parts fited and don`t work, more labour work to pay)

Good afternoon guys, My vauxhall insignia clutch gone, soo need to order a new clutch kit and a new dual mass flywheel.Put the reg on ebay, found my parts, ordered, fited and not working. Acording to ebay and there site that part is suitable to my re...

Missing irem

Has anyone purchased an item from a eBay seller and received a message from eBay saying it was delivered? Royal mail tracking says it was delivered and signed for. I checked the cctv and the postman never came that day except the Amazon delivery driv...

Eneloop batteries.

EBay just informed me that some eneloop aaa batteries I bought in MAY last year should not be used. Given I only have 30days to return it leaves me out of pocket by £21. I already suspected they where dodgy as they wouldn't hold a charge but didn't r...

Community board settings

Could someone please save my sanity?!How do I get to Community board settings, please? For some reason, rather than take me to the first unread post in a thread it is now dumping me somewhere in the middle of page 2 or 3, so I want to check I still h...

pre authorize payment - not working

3 "sales" so far this week where the buyers have not paid. theyve sent me an offer, i've accepted and then no payment. the items all have "immediate payment" box ticked and i thought eBay made you confirm a payment method when making offers. am i mis...

Encourage to change to seller hub by ebay ??

Why have Ebay uk encouraged me to change to seller hub? This happened when I had a listing problem. I'm not a business and only sell the odd thing on ebay as a private seller. Any help in changing it back would be appreciated.

feedback requests from ebay

Ive received several requests from ebay asking me to leave feedback for items i have not yet received (still in transit), ive just had yet another request for feedback for an item ive not yet received and is at the moment under going a still open cas...

Seller asking for my bank details as he says he can't refund through eBay.

There's no help option for this one. No resolution centre I can contact because it doesn't fit their stupid menu options. I paid for an item. The seller then said they'd run out. I asked for a refund. He says there's a problem refunding through eBay ...

Feedback on seller cancelling order

I purchased and paid for an item 2 months ago and the seller just cancelled and refunded the payment with no message or explanation. I got no communication in the interim. I feel like this is bad seller behaviour and their rating should reflect this....

Help Please! I need to return a large faulty gas range

I puchased a so called refurbished gas range on a buy it now for £675.00 with a £49.00 delivery last week.I recieved it Thursday 18th January 2024.The gas range was clearly not refurbished, the hobs do not work and the oven burns yellow - dangerous!I...

return

I sold Dyson Airblade hand dryer to a buyer in America in July 2023. He claimed he is not happy with the item. (Fair enough)I gave him full refund. He doen't want to return my item.He has received full refund and he is keeping my item. How fair is th...

X% Off Variable Selling Fees

I used to get 80% off my selling fees, all last year, every two weeks and from Friday to Monday. It was great, I saved a lot of money in selling costs. I guess it was to entice me to sell again as I was not selling much in 2022/2021. But after using ...

"VAT UK"

With Registerd Limited copmany+Registered VAT" in UK i am selleing on eBAy When i purchase from supplier i have paid 20% VATWhen i sold ebay charge fees and tax I have a question, which category of VAT can i claim for refund ? RgardsMHS

Teturns

My buyer wants to return the item he bought because it needs a clean. What can I do

Listing

Hello, I am a VAT registered UK business specializing in the sale of e-cigarettes and e-liquids. I have submitted an application for the restricted category to obtain approval for listing these products. As a top-rated plus seller with a premium badg...

Is this eBay Community Forum archiving strange?

Hi,I entered the link for a fairly recent (4th May 2021) post to the "Payments" page, and the system returned "The content you are looking for has been archived. View related content below.".It related to the eBay related company PayPal who have been...

offer reeived

I have received an offer for an item which is £20 more than the present highest bidder (3 more days before bidding closes), and I have accepted the offer. The offer was received on my email via ebay. The person says that "you will need to send me the...

Opening a ebay store help needed

Hi I am looking at opening an ebay store and seem to be having trouble finding actual information that isn't conflicting or confusing.What I am trying to find out is that with a basic store you seem to get 1000 free good till cancelled listings a mon...

Resolved! Change listing for international postage

I've got a potential buyer in Canada but can't change delivery options to allow him to bid

traders

Beware buying from or selling to traders on EBay. I have been very badly stung twice now on EBay by traders who flaunt EBay rules or use them to their advantage. and contacting EBay to report them is useless after the most recent experience with a ce...

Can I see when the offered I sent to watchers of my will end

Can I see when the offered I sent to watchers of my will end or is it just a thing i need to remember?

Account permanent restriction

Hi everyoneI got an email from ebey later in month of november which goes "We restricted your account because we noticed activity that we believe is a risk to our community. This restriction means the following: - Your selling privileges are temporar...

Ebay Verification Email show up randomly. Sent Docs are clear as day but Email still comes?

I've had this current Ebay account for about 3 years and I've had no issues until now. I've brought and sold stuff and have always been payout quickly by Ebay even when it's been a high value transaction. But then I sold an item this week and Ebay de...

Postage/ delivery Policies for private seller

I am having difficulty changing the posting choice. Keeps going back to 'Hermes door to door '. I have never used this service so don't understand why it comes up when I try to add postage to item. Why can't a choice be made manually? I know that the...

Refund

I am having great difficulty getting a refund for an item way past the promised delivery dates, several dates in fact. Getting response from the seller is like pulling teeth. I have tried contacting E Bay direct , but that is a no go as the instructi...

Resolved! seller received a return but not paying

I returned a damaged chandellier to the seller via EVRI. I have got proof that he seller has received it. I had provided ebay with the tracking number, as I had to open the case, but the system DOES NOT show the status as "delivered" to the seller, t...

BID Black DOLCE Designer Handbag Leather Evening GABBANA Shoulder...

Hello, Regarding the BID of " Black DOLCE Designer Handbag Leather Evening GABBANA Shoulder gold chain ". Current bid: US $61.00 + US $12.20 VAT will apply My max bid was : US $65.00. It was ended last wed 6dec Ebay flag announcement on 28 nov."Your ...

Sold Some Cash Its Apparently been returned to me but buyer's address was correct. It's not arrived.

I sold some consecutive notes. The buyer had only two feedback and only just joined Ebay. I wish i'd taken notice of this. I sent it tracked and the buyer contacted me to tell me apparantly its been returned. I've checked the address and it went to t...