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@cobwebcottage wrote:
Hi All,
I have a glitch on my account when listing and choosing fonts. If I select Comic Sans, it defaults to Ariel Black.
Not the end of the world but a little annoying as it's the one I automatically go to.
I'm not sure if this is across the board or just my account.
I'm not aware of any issues for this but it sounds like it might be a local issue. If you try on a different browser does it still happen?
If you haven't already, you could try clearing your cache and cookies it can usually clear any strange issues like you're having.
Thanks,
Dave
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@hatsford wrote:
I sold an item late on Wednesday evening (1st). The item was on 2nd class postage with a 3 day handling.
The buyer opened a case for non-receipt on Sunday (5th)
Could you please explain how this is possible?
Can you offer advice as to what settings I should use to avoid this happening again as we are often unable to post for a few days - hence the 3 day dispatch time?
As the buyers feedback was less than inspiring, we had in fact posted the item tracked on Thursday, and the item had been delivered on Saturday , tracking was uploaded to ebay and showed delivered.
Can you explain how a buyer is able to open a non-receipt case when the item has been delivered? The buyer may have issues with the item and maybe want to open a case for other reasons, but it should be obvious that they should not be able to open a non-receipt case.
Hi hatsford, thanks for your question.
If you confirm the item number, I'd happy to look into it for you.
Thank you,
Marco
I am currently away, and will return on the 10th of November. Please expect a delay in my reply
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Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
@cobwebcottage wrote:
It's the same if I use a different browser and I regularly clear C&C's.
You could try restoring your default font setting it might help:
- Go to the Control Panel -> Appearance and Personalization -> Fonts.
- Select Font settings in the left pane
- In the next window click the Restore default font settings button
- Restart your PC
Thanks,
Dave
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