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@stephenjames_1234588 wrote:

kat@ebay  Hi, yes they are (the one in the screenshot previously shown) you maybe referring too is due to me removing the tracking and adding it again a few days later in the hope it would refresh. Sadly it did not.

 

some more examples are:

 

04-13677-34573 

22-13652-91681

 

these haven't been touched.

 

i have to add though its not something i am doing as it was all working fine prior to 3 weeks ago for (2d tracking) and Monday for RM24/48 Tracked Shipments. 

 

Unless eBay have changed something your end my process hasn't changed its the same its always been over the last 16 years and it was all working fine until recently.

 

Also if an INR case was opened and it was for an order which tracking had not yet been uploaded i have always been able to add the tracking in the INR case and it would still update on eBay. That's broken (but likely connected) also.

 

Thank you.

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Hi @stephenjames_1234588 ,

Thank you. Will refer these to be checked.

Thank you,

Kat