Item not as described - Seller wants me to return it to CHINA!

[vikmaso-0]

I bought an item which is nothing like the item listed. Infact it is a different item to what I ordered.

I have opened a return case listing it "not as decribed" (I could not see to do this any other way) & the seller has said I must return it to China from the UK & I pay the cost for them to refund it later. This is not my mistake & this is going to cost me a fortune!

As it is going to take weeks for this to arrive back in China, I am not going to be refunded for weeks, & then they could simply refuse to send me a refund anyway. Ebay time limits for this kind of thing could run out while I am waiting for them to get it back by postage. So I do not believe I will be refunded.

Please help, as I can not afford this kind of postage for a mistake that a seller has made.

[vikmaso-0]

Hi SML & thanks for the kind reply.

I think the refund came from ebay, as I have not heard anything from the seller since last week. But I recieved the refund yesterday lunchtime. Today I was looking over the listing again (another buyer of these fake crystal mugs has complained now) & realised my picture & feedback was missing.

Like you said, this is not really fair, but there is not much I can do about it.

I just feel bad for other buyers who may fall into the same trap as me.