06-05-2021 2:55 PM
The last few months I've been buying from ebay quite frequenty. On some small items I've bought the postage has been set on the listing at £3.20 (Second Class Small Parcel). When the items arrive they have been sent as a Large Letter for £0.96p. I do know that postage includes packing as well. The latest parcel that I had arrive was just a very cheap jiffy bag. No extra bubble wrap or anything. So not a lot of cost with the packing. 20p at most.
Knowing these boards I know some my cry "Well you were happy to pay the postage price" and yes this is true I was happy to pay the postage price because I presumed it would be sent as a small parcel. The items I buy aren't that flat so I presume they would be over 2.5cms in depth. Perhaps the sellers thinks the item will have to sent as a small parcel hence the £3.20 Second Class postage price.
When these sellers post their parcels and find out it can be sent as a Large Letter and pay for that service they pocket that difference in cost and don't bother sending their buyer a message and say it was sent as a Large Letter and not a Small Parcel so here's a small refund. These people must think their buyers are stupid.
I also know these sellers have fees to pay but keeping the cost of postage that wasn't paid is all a bit of a con in my opinion. If it were me I'd partially refund the buyer.
15-08-2024 12:27 AM
Recently ( and I know this is virtually a stereotype ) my local post office has been taken over by a certain demographic and they seem to up charge at every opportunity. An example being recently sending a memory stick with a decent wrap of bubble plastic. It was a very small incredibly light package and they charged me as a small parcel despite clearly fitting through there letter box template. The thing that really upsets me is you need to wrap the item well because the way packages are treated (I worked at a Mail sorting place once and its horrific).
15-08-2024 12:35 AM
Theoretically there's a template the post office uses if your package fits through its an envelope. Thing is entirely down to who is on the counter. At the moment my local is run by people who up charge the slightest deviation from flat. What makes me angry is having worked on mail sorting and seeing the horror of the way packs are treated I feel the need to use bubble wrap on the smallest item because of the way the service handles stuff. Recently I got charged the same for a memory stick and a box the size of 2 large serial packets. Even with bubble wrap that memory card was around the size of an old box of matches.
15-08-2024 10:03 AM
24-10-2024 10:18 PM
The cost of their time to get to and from the post office, shoe leather etc. If you accepted the postage price as reasonable and the item price as reasonable, then what is the issue with the value of the stamp that they used?
25-10-2024 8:09 AM
but did you query it with the staff at the time?? At our post office you can see them either put it through or try to put it through so its pretty obvious if it fits or not. In fact it is amazing how many times i think it will be small parcel but when they do it it is large letter.
31-10-2024 1:36 PM
It was a memory card with bubble wrap if they had pushed it would have gone through. The thing for me though is if the post office didn't break or lose things so often I wouldn't have to over pack or insure them. It's seems like 'Oh you want it to get there you need to pay extra' Pictured is a package I received last week. It was a comic and soaked, its value had been reduced from £15 to 50p. I'm currently chasing 2 missing packages with them.
31-10-2024 2:25 PM
This was your issue ....
' if they had pushed it would have gone through'.
The item has to fall freely through the slot to go as a large letter.
If it doesn't, it's a parcel.
31-10-2024 2:50 PM
31-10-2024 4:30 PM
06-11-2024 8:21 AM
I bought an item and had to pay for it to be handed over to me by the mail worker
06-11-2024 11:29 AM
Those 'cheap' jiffy bags cost a fortune at my post office (sure if you're a regular seller you can bulk buy) A4 size stuff starts at 83p for a manilla envelope with a light card back, a small box is £2.99 ( about big enough for 5 dvd's) larger flat pack boxes going up to around £7. When I started out my postage supplies bill was horrendous. Something to bear in mind.
06-11-2024 11:55 AM
I pay from 3p for my bubble padded envelopes, i pay from 10p for my small boxes just a stock in so you can pay less.
06-11-2024 3:59 PM
Discraceful!
08-11-2024 1:38 PM
Charging 8.40 per item for 2 jumpers is an absolute disgrace. I immediately cancelled this order.
08-11-2024 2:49 PM
08-11-2024 2:57 PM
11-11-2024 7:31 AM
While all of what you said is theoretically true, it is a far less likely explanation than the seller simply pocketing the difference between the advertised postage cost (and indeed the one paid by the buyer) and the lower price which it actually cost.
We don't KNOW exactly the situation but Ockham's Razor is rarely wrong. By the way Ockham was a 13th Century English philosopher who postulated that the simplest explanation was usually the right one - and given we're dealing with horny, greedy, petty, deceitful creatures (aka "humans") driven by venal, cheapskating, profiteering lusts and a total lack of moral fibre, I'd say we're looking at a simple case of the seller knowingly taking full advantage of the opportunity to rinse the postage - rather than your esoteric and defensive alternative. Unless you KNOW your less likely explanation to be the case, why on Earth would you take the time and trouble to propose it when all it does otherwise - most particularly if you're a regular seller yourself -is raise questions about your own ethics?
11-11-2024 8:41 AM
21-11-2024 10:53 PM
Not unreasonable but ebay don't care. I have had sellers have me over, found out happened to previous buyers but when I take time (lots of time) to speak to ebay, they don't care. They get the fees, end of. With snail mail currently, even the 30 day max report time is getting cut fine as 2 weeks is now often considered standard.
21-11-2024 10:59 PM
I received Christmas gifts (clothes) soaking wet from the postman. Had to wash them & just give them to my kids. Can't wait until royal mail are gone forever. Used to be great, now the worst people EVER to deal with. My postie used to lie about knocking at door (I have cameras) & I made a complaint, twice!! They changed the postman!!