@m45561 wrote:
Totally true!!
Autel supposedly has a uk warehouse that has UK drone stocks.
Total ripoff lie!!
I ordered an autel expensive drone costing over £5000.
Was never delivered after waiting over 8 weeks.
I complained to supposedly autel UK and got a reply in broken English that it would be delivered to me a week later.
Never happened!!
Thank god I got PayPal onside and found out that autel UK were not UK based at all~~they were based in China and were ripping uk buyers off.
I got my money back.
I've seen other UK buyers who have also been ripped to the tune of thousands of pounds by supposedly autel UK.
Don't ever buy from Autel UK or Autel China.
Lesson learnt.
,
This was a very high value transactions, in which it is difficult to imagine you failing to check the delivery estimate, determining the delivery estimate.
At present drones of the make and price you mentioned, are sold by a Chinese seller with a Chinese address offering expedited delivery from China in nine to sixteen days. While a seller is entitled to specify a much longer delivery estimate, with the thirty days beginning at its end, it is hard to imagine them doing so if they ever offered delivery from a British fulfilment centre.
Digressing to what people say about poor quality Chinese items, Chinese seller can't buy a postage label back to China through eBay, but not a thing in the MBG exempts him from the obligation to fund return postage on a Not As Described item. He can do it through the Royal Mail website, but the reason we have probably never seen one instance of a Chinese seller doing it, is that it is prohibitively expensive in that direction. They may make excuses and false offers of discount etc., but when they see that their deterrents aren't deterring, they generally abandon the item and refund. They won't do that with a £700 item, but it is a powerful incentive to get the quality right. That kind of difference in values also increases the... well, something... of not putting some reading and thought into making sure you retain your right to redress.
It is no surprise that Paypal refunded you, and using Paypal is certainly something you did right. But I believe eBay would have done the same, and if a seller is doing something wrong, eBay's records are a better place for the details to be.
In many respects we are better protected against false item location than many admit. I have never had the slightest objection to buying from Chinese-address sellers, and yet unauthorised shiooing from China has never happened to me. I believe those who claim it happens to them often, are in one way or another neglecting due vigilance and common sense. Reading the MBG policy would be a good start.
Checking the delivery estimate and opening an INR case is onvious and often repeated. Many also seem to know that the MBG policy permits a Not As Described case, irrespective of item condition, if the delivery estimate is exceeded. He ceis a situation in which the seller being in China works for you, rather than against. He can't make you pay the extremely high return postage on an item which either legitimately or illegitimately came from China. The seller or an expensive drone just might ante up, but I don't believe we have ever heard of one doing it with a cheaper item.
If you include "UK stock" in a search, you will indeed find many Chinese sellers, some of them very large indeed, advertising stock held in British fulfilment centres. But you will find very little feedback complaining of this practice. Some may be doing it occasionally, to cover a stockholding error (if the complainers aren't mistaken or malicious), and others not at all. Getting the feedback removed? No, some of them show other negative feedback which they could easily have had removed if they bothered.
All the evidence is that hundreds of thousands of British eBay buyers prefer to do business that way. If that has anything to do with anything. Why should eBay deprive them of what they want?
