EBAY items deliveries by Amazon Logistics

[vanbavi0]

If EBay is cheaper, I tend to order from them.  I never have a problem with Amazon deliveries should I order from Amazon direct, but my Ebay deliveries via Amazon Logistics often do not turn up or are dumped in a horse field half a mile from my house.  Our house is old and down a long drive from a main road into the village.  Google Maps wrongly shows it about 500 metres up the road at another house with a different name.  Amazon logistics have dumped our EBay parcels in the field 3 times this year.  The owner of the field is NOT friendly and wont let me have my packages.  I have tried many times to use Google Maps system for repositioning the pointer to my house, but although they acknowledge receipt, nothing ever changes.  I have even included What3Words on my address for both Amazon and Ebay, but it hasn't helped.  In delivery instructions I always put 'Do Not Follow SatNav' as that takes them up another road in a different postal code!  I have tried to fathom WHO I can contact at Amazon Logistics for an Ebay order, but there does not seem to be any avenue to go down.  Anyone else have a contact number?

[ke549579]

Welcome to the club Amazon Logistics does the same with us except they leave items at an entrance door claiming put through letter box without even a knock. 

[insidethe93]

Check your default Amazon account "if out" delivery instructions or add them. If drivers don't comply, talk to customer services. I had a short period of this and was given the princely sum of £5 account credit!  🙂

When I had another time of it, I spoke to the (new) drivers (had to stand in a van's way before one would talk to me) and just asked them in a polite and friendly way; no probs since.

In many ways, eBay deliveries to me, whether RM or other couriers (even Evri), have proved to be far more reliable, and is increasingly a factor when I buy from businesses who have an eBay and a via-Amazon presence.

[lindajimbob40]

I have had this same problem this week.  Bought from eBay but sent with Amazon Logistics who were unable to find me.  I assume that drivers don’t have access to Amazon accounts in this situation.  Wouldn’t it be nice if eBay and PayPal,  and other sites for that matter,  had the option to add What3words automatically to the address label?