Counterfeit Krugerrands and Johnson Matthey 1oz Silver Bars

[beauty557]

l have collected the above items for over 20 years so can spot a counterfeit from one mile away.On at least 12 occasions I have reported fakes to eBay and in every instance they have rejected my complaint.A UK seller is currently selling a krugerrand via auction and has 10 bids at 1850 pounds currently.See for yourself the poor fake coin which I reported and eBay dismissed .Shame on them for not protecting unknowing buyers.

[beauty557]

The coin purports to be a 2013 Krugerrands and has about 3 days remaining on eBay UK site.

[1956glyn]

Well for a coin like that hopefully the buyer is a collector and will realise its not genuine on receipt.

You obviously have very good intentions but you have done the most you can by reporting the item.    Your report is probably just looked at by some bot 😞

Have you messaged the seller and told them politely that you think its not genuine and why ?   This appears to be the sellers first item for sale.    Maybe they honestly think it is genuine.

[tressygirl]

You are reporting with all good intentions,  to warn others.

However,  eBay do not see the actual item,  and cannot go on messages  alone, as they could be coming from a disguntled past buyer,  or even a competitor.

eBay work on cases.

If this seller is selling fakes,  then presumably this item is being mainly purchased by collectors , knowlegeable to tell fake from real, and this is where eBay's 30 day MBG policy comes in, as buyers are guaranteed a full refund when receiving a fake, and following the MBG rules and timelines to claim.

If eBay receive enough cases claiming the same, eBay take action and can remove the seller permanently from any return to their site to sell.

Cases work  messages,  as you have found out,  do not.

@beauty557 

[beauty557]

I just feel that gullible people,not the true collector,are buying gold and
silver items,and trusting that eBay would be vetting these bars and
coins,which are really only sold for their billion value,not their
collector value.Ebay make out that they appreciate reporting fakes,but
actually don,t give a toss.Am I just wasting my time trying to protect them?

[beauty557]

I totally agree with you.These items are spotted as fakes by people in the
know but not reported.It is the poor gullible person,wanting gold or silver
and trusting eBay,that buys them and only finds out perhaps years
later,that it is dud,and is too late to claim money back.

[tressygirl]

I agree it's an honourable thing you are trying to do,  but I have explained the reasons why without seeing the item theselves, it's just not possible with 7 billion listings on their site , for everyone to be checked,  eBay cannot act on messages.

It's not only this item that can be faked many others too,   high brand fashion items for example.

True,  it is a risk for buying online, but no matter the item purchased especially a high priced one,  buyers have to opportunity on receipt,   to check it out for authenticity, this shouldn't take a month,  and full money paid,  can be refunded if a dud has been purchased.

@beauty557 

[beauty557]

Hello,Yes,I always message sellers to give them the chance to check over the authenticity.Some do,some ignore,and some tell me to mind my own business.

[tressygirl]

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@beauty557 wrote:

Hello,Yes,I always message sellers to give them the chance to check over the authenticity.Some do,some ignore,and some tell me to mind my own business.

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You asked in one of your posts ...  ' Am I wasting my time trying to protect them?'

I think  the answers you received from buyers, answers this for you.

@beauty557 

[beauty557]

An Ebay "adjudicator" only,in many cases,has to look at the seller's photos to tell something is a fake.In the case of this 2013 Krugerrand,£1850 + of some gullible persons money is at stake.Search  "2013 Krugerrand" on Ebay uk  with 3 days left and £1850 bid and tell me if Krugers nose looks "genuine" compared with proper coins? Ebay messaging always states "an agent has reviewed your complaint  etc.etc. so why tell me this if its not true.

[carl-uk]

Wherever you have a marketplace you will have fraud.

Wherever you have a business running a marketplace they will put profits ahead of everything else.

Dealing with claims after being the victim of fraud is obviously more cost effective to eBay than preventing said fraud. So that’s the way it will remain, sadly.

[plpmr]

If you are contacting the sellers remember that you sale and buy on the same account, so block any sellers you contact.

Another problem is buyer protection - many payment providers won't cover gold, for example, PayPal [unless they have changed their T&C].

[magpiecorner1]

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@tressygirl wrote:

You are reporting with all good intentions,  to warn others.

However,  eBay do not see the actual item,  and cannot go on messages  alone, as they could be coming from a disguntled past buyer,  or even a competitor.

eBay work on cases.

If this seller is selling fakes,  then presumably this item is being mainly purchased by collectors , knowlegeable to tell fake from real, and this is where eBay's 30 day MBG policy comes in, as buyers are guaranteed a full refund when receiving a fake, and following the MBG rules and timelines to claim.

If eBay receive enough cases claiming the same, eBay take action and can remove the seller permanently from any return to their site to sell.

Cases work  messages,  as you have found out,  do not.

@beauty557 

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Perhaps not collectors.  There is a run on gold coins at the moment, anticipating the Budget.  Should only be British coins, because only legal tender coins in precious metals are exempt from capital gains tax, but a lot of folk think it's all gold coins.   Though a lot will be buying anticipating either it will keep climbing or the even thoughts that budget generally will affect the price.

[secularsid]

Anyone buying any old coins on ebay needs to have their head examined and be put into residential care.. with no sharp objects near by.. 

Marcus Aurelius Denarius…  £50… and is looks perfect… (like silly perfect) actual price from any dealer… £260…   Go figure???

I contacted one seller who said his coins were guaranteed authentic… I asked him how… and he told me I get a receipt with them with ‘Ebay’ printed on it!!!!  Yup.. for sure and eBay receipt is the best way to show no con has occurred!...But wait… eBay do not issue receipts.

eBay is a great site but it has long been a sanctuary for fraudsters and liars and if you are going to use it… try to use some common sense.  Traders hiding their identity as private to Chinese sellers pretending products are in the U… but take 15 days to arrive!!!

My advice to buyers:  Only buy on eBay from reputable sellers.. It is easy to check..  ALWAYS check if a seller is pretending to be private ( just look at the things they sell, how many and so on).  Do NOT look to eBay for help… They actually define a trader as someone selling over 90k of goods ( they mix trader with VAT paying Trader… They serious just do not care).

eBay is like hot water… use it carefully and it is great, be careless and you will get burnt.