Being spammed with 'discount' offers

Ebay now has a policy of allowing sellers to spam potential buyers with 'discount' offers. They've done this with things on the watch list for a while, but are now seemingly doing it with things which have been simply viewed and not watched.

 

I have turned off the notification emails, but when I log into ebay there are a whole list of these unwanted 'offfers' (usually for trivial amounts), and the only way to get rid of them is to go into each one and decline then delete it, or wait until they have expired then delete them.

 

It's actually counter-productive as if I am spammed like this I definitely won't buy the item from that seller. If they are prepared to automatically discount things, why not just list it at that price in the first place?

 

Ebay support has been as unhelpful as usual and so far as I can see there is no way to stop this deluge of spam offers. Is anyone aware of one? If not, I shall be deleting my ebay account (after having had it for many years).

Message 1 of 19
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18 REPLIES 18

Re: Being spammed with 'discount' offers

I would have thought a watching buyer would be delighted to be offered a discount ?

 

I sell quite a lot as offers.

Ebay sometimes send offers on my items without my permission.

 

 

Message 2 of 19
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Re: Being spammed with 'discount' offers

There is one workaround option, although it shouldn't have to come to this as the technology exists for eBay to implement changes to the site which would result in seller offers only being sent to people who have the item saved on their Watch List.  However, given that eBay haven't implemented this I can only conclude that either they're too lazy to make the changes or they simply don't have the brains to figure out how to do it!

 

What I would suggest is that until such time as eBay actually solve this problem - which, at present, looks to be extremely unlikely - if you want to look at something on eBay then when you open up your computer delete your browsing history from the past twenty-four hours, past week, or however long you feel is necessary to get rid of any previous record of your eBay browsing history.  Once you have done so have a look at eBay, but without logging in.  If you see an item that interests you to the point where you woud like to add it to your Watch List or purchase it make a note of the listing number.

 

Once you are done browsing items for sale, shut eBay down and then delete your browsing history from the last twenty-four hours.  That way when you next sign into eBay there should be no record of your browsing from when you were not signed in.  Using the listing numbers of the items you were interested in use the Advanced Search function to locate each item in question and either add it to your Watch List, or purchase it, depending upon what you want to do.  Before logging out of eBay when you are actively signed in delete everything from your Viewed Items folder.

 

Finally, once you have finished with looking at eBay whilst you were logged in, log out again and delete your browsing history from at least the past twenty-four hours.  If eBay can't tell which items you were looking at in the first place then they cannot harass you with unwanted offers, although if you placed an item on your Watch List they could potentially still send you offers on one or more of those items.

Message 3 of 19
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Re: Being spammed with 'discount' offers

I was looking at my 'send offers' section last night. The zero watchers have definitely increased recently, but las night there was an item in there that had no watchers - but no views either, so goodness knows how that managed to get in there!


I think ebay are just sticking pretty much anything in there at the moment, which is a shame, because buyers like the OP get annoyed when they have only just looked at an item and get offers on it.  I used to find this quite a useful tool, but don't want to spam buyers who are not interested.

Message 4 of 19
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Re: Being spammed with 'discount' offers

I keep getting offers on items on my watch list and some of them were very good so no complaints here. In fact I now stick things on my watch list and wait to see if an offer comes my way.

Message 5 of 19
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Re: Being spammed with 'discount' offers

"I would have thought a watching buyer would be delighted to be offered a discount ?"

 

No doubt some are, but not everyone is, so it should be something which can be turned off in the buyer settings.

 

It's got a lot worse now that they send offers for things which have just been looked at, not even watched. The discounts are often for fairly trivial amounts. It has got sufficiently irritating that if I get an offer, I definitely won't buy the item from that seller, even if I might have done otherwise.

 

Ebay could very easily implement an option so that buyers can choose not to receive offers, but they appear to have decided not to.

 

And if sellers are prepared to offer immediate offers (as many seem to be) - why not just advertise at the lower rate in the first place? The answer would appear to be that they are making use of Ebay's spamming policy: sending an offer functions as a form of advertising to bring the item back to the attention of the potential buyer.

Message 6 of 19
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Re: Being spammed with 'discount' offers

Sellers have no idea who has viewed their listings, how would we? Ebay has taken it upon themselves to send out these offers to those who have viewed an item. Sending offers to watchers is a different matter and is something I never do.

Message 7 of 19
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Re: Being spammed with 'discount' offers

@edgeofthedales - you quote in your response to me "I would have thought a watching buyer would be delighted to be offered a discount ?" as if this was something that I had said, as you directed your reply to me.  However, I never actually said this.  This was something stated by nigel_paul_wright7557, so you ought to have responded to nigel_paul_wright7557 about this, rather than directing your comment at me.

 

Personally I do not like being spammed with offers.  If the item in question was something that I had on my Watch List and was giving serious consideration to purchasing then if the reduction in the overall price was enough to make the offer seem worthwhile, as opposed to just being a very small percentage off of the asking price, then it may well result in me accepting the offer.  However, it really p*bleep*s me off when I receive offers on items I have alreadly looked at and have decided that I'm not interested in, and have therefore not placed on my Watch List.  I do not feel that this practice should be allowed, yet eBay, much to the annoyance of many people who use the site, allow this practice to continue and do nothing whatsoever to put a stop to it.

Message 8 of 19
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Re: Being spammed with 'discount' offers

This is a great idea.  From now I am going to go through my uber searches in another browser not logged in and then just copy paste my shortlisted items into my logged in version.

I spent the weekend looking at hundreds of listings the other day viewing to whittle things down to what interested me and have been inundated with offers on stuff I had already decided I didn't want.

And the other trick is to use a dummy e-mail address so that you don't get annoyed by the constant notis of:

You bought an item, you paid for an item, your item will be dispatched shortly, your item has been dispatched, your item has been delivered.

Yes ebay.  I know all of the above.  I can see it in my ebay summary!  I don;t need e-mails of every step of the process telling me this.  I have turned off all notis that I can but these seems to be mandatory spams and can't switch them off.  but never mind.  I don't read any e-mails in that account.  Haven't opened it in a couple of years so spam away to your heart's content.

But sort out the offers on viewed items.  I don't want offers on something that is not in my watchlist.  Most are dismissed because on closer inspection the item is not what I want or not in a condition I am prepared to purchase.  Make it optional.

Message 9 of 19
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Re: Being spammed with 'discount' offers

Well I've just noticed something different happening, while listing individual items there's been a automatic discount on the price literally straightaway (what the hell)

Why aren't my items being sold for the price I'm actually advertising them for,this unreal 

Message 10 of 19
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Re: Being spammed with 'discount' offers

@janey72..honestly  If eBay are playing Silly Buggers with your listings and offering discounts on your asking price without you actually agreeing to it, then I would suggest that you try playing eBay at their own game.

 

When you set up a listing and decide on the asking price, factor in how much you'll be losing in eBay fees and postage costs, plus the average percentage that eBay tend to discount your items by without your consent.  Increase the asking price to take all of these three factors into account, maybe nudging it up a bit more so that you still get a bit more than you wanted after deductions have been taken into account if somebody pays the full asking price for the item.  If you end up fluking it and the listing doesn't get hit with an unwanted eBay-enforced discount, then if somebody pays you the full Buy It Now price you could stand to make more than you would have done had you not implemented this policy in order to negate eBay's unwanted interference.

 

In addition to the above, if you feel like it you could perhaps also consider including the Best Offer option, albeit set up so that you have to accept, counteroffer or decline offers manually, so that if a potential buyer sees the asking price and decides "That's too much money - I'll try making a Best Offer instead" then should a buyer submit a Best Offer you may still end up with a Best Offer that's either equal to, or greater than, the minimum price that you consider to be an acceptable amount for the item you're trying to sell.  If you receive an offer that's too low then by keeping the Best Offer function set up manuallly then you're in control of the final decision with regards to whether you accept, counteroffer or reject the amount offered, and not eBay.  By taking steps to make sure that you stay one step ahead of eBay's unwanted meddling you may be able to limit the damage that it's doing to some extent.

Message 11 of 19
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Re: Being spammed with 'discount' offers

excellent idea, but I'm closing my account down these crooks have gone to far.

Message 12 of 19
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Re: Being spammed with 'discount' offers

Yes... well they shouldn't, there trying to control are viewing our selling especially on private seller's.

You have 1 glimpse at an item and there it is, an offer, everthings I view they come back with a offer, I love browsing but i don't enjoy turning on ebay to find my inbox full to the brim of offers that aren't added to my watchlist it's a pain in the neck.

All this *bleep* that ebay have added is just automatically there, you can't stop there's no options, it's just ebay running there scamming spamming show.

Message 13 of 19
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Re: Being spammed with 'discount' offers

What is the problem? Ebay and its associates absorb the cost of these discounts. You still get the money you asked for

Message 14 of 19
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Re: Being spammed with 'discount' offers

Apologies, I reread your comment and realised I misunderstood. I think we're actually on the same page

Message 15 of 19
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Re: Being spammed with 'discount' offers

If ebay send offers without your permission do they pay the difference? 

Message 16 of 19
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Re: Being spammed with 'discount' offers

And that’s what’s so annoying about watchers when you’re a seller. (Not having a go at you, I don’t blame you at all!) 

 

All that waiting…and waiting..for an offer. I never sent them and never made them either as I was weirdly put off by the ‘pre payment’ screen) 

Message 17 of 19
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Re: Being spammed with 'discount' offers

Ebay actively push sellers to do this. They want the stuff sold at any price where the seller wants it sold for the best price achievable 

Message 18 of 19
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Re: Being spammed with 'discount' offers

I am not sure that this is actually anything particularly new.  For some years i have recieved random offers from time to time for items which I have only viewed, but have not put on my watch-list.  It doesn't bother me greatly - it may be something of interest and i may decide to take the offer up, or if not, I just ignore it. 

 

The only annoying thing is that I can't delete it from the current offers section until it either expires or I physically decline it.

Message 19 of 19
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