Ebay calls me on day 13 and I don't even give them chance to give me excuses.
"At least you are getting your refund" is a disgraceful insult.
I don't work here, I don't care any longer if ebay never realises the problem. Cue the apparent members of public who deny there is a problem. (a problem ? a vast amount of dire problems and a massive list of unhappy customers, buyers and sellers.)

There are too many reasons why this picture makes 100% sense. The image is called "ebay destroying itself."
Theoretical Busy Cyst