what to do about scammers from china

[kenjayken]

been trying to send back a caamcorder that is definately not what i expected to receive, ie welcome boot screen, lies on megapixels, , the inability to video at 30MP smoothly and full on jerky video when used. which i saved video`s of  etc etc, and all i get is  replies saying.

New message from:

Dear friend, Sorry to cause you inconvenience. That would be very nice
if you can send me photos. Because of it can help me to solve this case
more quickly. If really the case like you said, I am willing resend to
you or refund to you. And please don't open case or claim or leave
Neutral or Negative feedback to me. As you know that is really
important to us . Thank you very much. Look forward your email. Best
wishes

New message from: ********

Dear customer
Thanks for your email. Sorry about this. To avoid returning the item, how about we refund you GBP5  as compensation? Is it OK for you?
Your early reply will be appreciated.
Have a nice day!

i know this is the usual tactic when dealing with terribly badly made cheap chinese items, no idea why a photo of something  would help and offering a fiver is downright insulting for the piece of poop i received..

[tsmgmd]

Ignore the messages and open a claim under the eBay. MBG scheme.