warranty claim

I purchased a dyson vacuum battery with a 5 years warranty, its stoped working affter 1 year, seller will not respond to messages sent, any idea for my next step ?

View Entire Topic

Warrenties on here are only as good as your ability to enforce them, so if the seller won`t help and they are a U.K based business, then perhaps seek advice from C.A.B or trading standards. After one year, either Ebay or paypal are unable to help i`m afraid. You`ve got nothing to lose, but perhaps try contactiing Dyson directly and see what they say, nothing ventured ........