seller deleted account as soon as my order arrived so have lost 29 dollars

wrong size ordered  had all photo proofs  but found the sellerf had deleted themselves  so had no further chance of sorting it.   neither ebay or paypal did not help

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redwick1
Experienced Mentor

If you ordered the wrong item the you can only return if the seller had Returns accepted on their listings

If the seller sent the wrong item then it is a not as described item.

A seller can not close their account just like that it will have been ebay that removed them

Open the dispute in ebay if you can.

See the link on removed listings

https://www.ebay.co.uk/help/selling/listings/creating-managing-listings/removed-listings?id=4656

 

If you fail for any reason on ebay and paid by paypal then you can open the dispute there

Sign up to their returns postage if you can 

Escalate the dispute as soon as you can but within 30 days