i think been scammed

[smc19692010]

hi i won an auction it was for a tent priced at £170.00.i paid through pay pal,next day said was dispatched to parcel2go,i checked the tracking number and wasnt returning any results,so thinking ill leave it till following day then check again same again nothing,then following day sent me message saying due to corona virus all orders would be delayed by 2 weeks,so i messaged him back to say thats fine i understand,then i got another message stating that hes had delivery slot for 21st may. nothing came so decided to go check parcel2go.com they received nothing,following morning(friday) i contacted ebay after 8 days ive to contact them if seller doesnt reply.i found out the guys email through my paypal.in a polite manner ive asked him to reply to my messages and also emails i sent,still nothing its now been 4 days since delivery date no replies no tent no refunds 

sorry for ranting away but really angry  with this seller

[john1297576]

When you can get a full refund, how can you be scammed. It is the seller who ends up at the very least having to pay a paypal fee, which would be about £5. If he doesn't refund then when you escalate to ebay he will also pay the Ebay Fee of at least £17. Not much of a scam paying as much as £22 for nothing.

[smc19692010]

im new on here i dont understand how things work im just wanting the tent i ordered or money back i know one thing will never bid on here again if this is what u go through. i know theres great sellers out there ive not had a problem before with anyone else great service from them but auctions now thats put me right off

[bexsavers]

@john1297576,

Disgusting attitude from you to be fair,

The buyer has purchased an item,

Regardless of if him getting a refund... he has wasted his own time waiting for and messaging the seller.

That's a scam.

On what planet is it ok to waste someone's time like that, you are pretty much saying the buyers time is worthless.

Facts...
It is not ok to take someone's money and not send them the item.
If a buyer asks the seller where his item is - the seller should reply.

People that try telling people they haven't been scammed just because they will get their money back are clearly trying to make it sound acceptable to waste peoples time in the first place, people like that are part of the problem.

You may think it's acceptable to waste peoples time, but other people have morals and respect, they treat people how they wish to be treated.

#eBay.Buyers.Time.Matters

[fargvs]

No need for any more messages ... this should prompt a response >>

You have only 30 days from expected delivery  to open 'Not received'  case with eBay and escalate the case after 8 complete days (so day 9) ... follow instructions carefully and do not close the case for any reason >

https://resolutioncentre.ebay.co.uk/

https://pages.ebay.co.uk/ebay-money-back-guarantee/index.html

[smc19692010]

ok thank u

[tobiasd4]

Forget messaging seller & their excuses,

open ebay case for item not received, escalate on day 9, let ebay sort refund.

[smc19692010]

already have thanks just have to wait now till 31st they said.

[arkwebus]

In general eBay works well but when things do go wrong you have to take action.  There are some people who are using Covid as an excuse.  I have bought dozens of things which have all been delivered well within eBay's date and in some cases the next day.

There is no reason not to buy. All items have a delivery date set [and extended] by eBay. When that date is past you do not contact the seller for excuses you simply open a non-delivery case in the resolution centre [link below] and - if needed - escalate after 8 days.  

EBay will then send a refund and give the seller a defect

@smc19692010 

[smc19692010]

ebay closed it today because ive got a dispute with paypal im new here and dont know what i was doing so i contacted paypal and ebay but wheen i asked ebay step in today sent a email saying its closed due to dispute with pay pal feeling gutted as dont know if pay pal pay out now as seller not been answering any my messages i feel if im gonna lose out

[1928leafman]

You just open an Item Not Received case with eBay. Does the tracking number provided actually work or have you beenn supplied with a fake one?

[smc19692010]

fake one i tried hundreds times over the last fortnight nothing. but ebay closed me today cause i contacted pay pal to refund my money if pay pal dont refund me im sunk as ebay closed now so no chance getting anything now.

[tobiasd4]

You can't open ebay & paypal case at same time,
you are only entitled to 1 refund, so ebay case closed.

[smc19692010]

do you think pay pal will refund me?even if i done it through ebay

[aeternumstore]

Use the Ebay system to say you didnt receive the item and claim a refund.

In your purchase list, to the right of the item theres a link that says either ''feedback'' or ''more actions''

Underneath that theres a black triangle, click that and from the drop down list click 'I didnt receive it''.