i think been scammed

[smc19692010]

hi i won an auction it was for a tent priced at £170.00.i paid through pay pal,next day said was dispatched to parcel2go,i checked the tracking number and wasnt returning any results,so thinking ill leave it till following day then check again same again nothing,then following day sent me message saying due to corona virus all orders would be delayed by 2 weeks,so i messaged him back to say thats fine i understand,then i got another message stating that hes had delivery slot for 21st may. nothing came so decided to go check parcel2go.com they received nothing,following morning(friday) i contacted ebay after 8 days ive to contact them if seller doesnt reply.i found out the guys email through my paypal.in a polite manner ive asked him to reply to my messages and also emails i sent,still nothing its now been 4 days since delivery date no replies no tent no refunds 

sorry for ranting away but really angry  with this seller

[arkwebus]

In general eBay works well but when things do go wrong you have to take action.  There are some people who are using Covid as an excuse.  I have bought dozens of things which have all been delivered well within eBay's date and in some cases the next day.

There is no reason not to buy. All items have a delivery date set [and extended] by eBay. When that date is past you do not contact the seller for excuses you simply open a non-delivery case in the resolution centre [link below] and - if needed - escalate after 8 days.  

EBay will then send a refund and give the seller a defect

@smc19692010 

[smc19692010]

ebay closed it today because ive got a dispute with paypal im new here and dont know what i was doing so i contacted paypal and ebay but wheen i asked ebay step in today sent a email saying its closed due to dispute with pay pal feeling gutted as dont know if pay pal pay out now as seller not been answering any my messages i feel if im gonna lose out