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has anyone had issues with seller **?
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
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- Report Inappropriate Content
on
12-09-2020
5:50 PM
- last edited on
12-09-2020
6:14 PM
by
kh-marina
Hi there - we have purchased an ink cartridge from this seller, and it has arrived in a blank box that doesn't match the picture of the box in the listing. We have installed the cartridge and it doesn't work. Because we checked out as a guest user, we are struggling to get a resolution, and the seller is not being very responsive or helpful and we really want a refund now. Does anyone have any advice please? We are not regular ebay users, and finding this a mine field and no-one is helping, but our money has been taken and we are left with a printer we can't use.
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12-09-2020
6:03 PM
You would have found it so much easier if you had paid by paypal,then you would simply have had to open a not as Described Case with ebay, and seller would have had to provide a Reply Paid Return Label..
Paying as a Guest means you have to ask Paypal to open a case and you will have to pay the return postage.
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