16-05-2020 2:16 PM
hi,
so i bought a pair of size 9 ea7 trtainers bnwt off ebay.
on arrival they where a size too big (label says 9) and the tags not attatched, leading me to believe they are not genuine (i have had ea7 before)
i asked to return for a refund but seller declined.
i then open a dispute through paypal, then a claim.
paypal decided in my favour and seller offered a partial refund.
after searching as to what it meant i thought this meant that the trainers would not need returning, therefore i could sell on or give away.
i then accepted the partial refund and since then have recieved several emails to the address linked to my paypal (private email) asking for me to do the "decent thing" and return them.
although i have no issue returning the item as they are of no use to me, i would expect as a minimum to get a full refund, if not return postage paid as well
am i right in not retuning them for a partial refund? and if so how can i stop the sellers harrassment
thanks
partial refunds mean you keep the item
if the selller wants the item back they have to refund in full and pay the return costs!
just ignore the seller.