The "win" price does not match the basket price

[mattjroberts0612]

Hi All,

I won an auction last night, but the price I won at (165 + 8 post and packing) is not the basket price (198 + 9.60 post and packing).

I don't see anything else in the basket. And can still see the individual item "won" price if I go into the item itself.

Has anyone seen this - or got a suggestion how I overcome this with the seller?

Thanks,

Matt

[mattjroberts0612]

I just wanted to circle back after the help provided...

As @tobiasd4 first suggested: It *is* a tax 'thing', both prices increased by 20% (the price and the post and packing). When i knew where to look I could see that in the basket.

It (ebay) appears to be confused though as the seller is UK based and the location it's coming from is UK based.

[ don't want to call out the seller here as I don't think they've deliberately done anything wrong, but I wonder if they have their setup messed up or whether eBay have it messed up ].

I've suggested via email to the seller that I pay them the full amount inc. the tax and then they refund me the difference via paypal or something else (e.g. bank transfer). I'm willing to risk it for £30 and hope that the world is full of honest people.

[ginag10377]

Hi Matt

This is an ongoing eBay technical glitch.  They are charging Uk Buyers VAT on purchases in the UK from UK based sellers. They shouldn't be doing it.  This started about 4 days ago and they still haven't sorted it!

Ebay should refund it for you.