16-12-2020 10:30 AM
I recently paid for a Buy it Now item, and a couple of days later I got an email ebay saying that there was a problem with the seller and that they had removed the listing. When the item hadn't arrived a couple of days later and I asked for a refund which was done.
A week later the item was actually delivered.
How can I pay the money back to the seller? They have no more items listed and do not reply to messages, and it is impossible to contact ebay.
I don't know what the ptoblem with the seller was, it looks like it was their first listing and maybe unfamiliar with the process, but eBay told me that there was a problem and I acted accordingly, but it seems unfair not to pay the seller when I have received what I originally paid for.
Hi, I don't know the answer, but this part "and it is impossible to contact ebay."
I have spoken to eBay help via telephone recently, so maybe try that.
Good luck.