e-bay postage estimate for return

[gillwilky]

I wish to return an item for which I am responsible for postage.

E-Bay is asking me to pay them £7.38 for a return label when Royal Mail cost is £4.20 for a signed for parcel of under 2 Kilogrammes weight.

I cannot find my way through the e-bay sytem to return the package to the seller without buying an e-bay label.

I would be grateful for any help.

Many thanks

Gill

[gilwilk80]

Thank you. The difficulty is getting around the ebay system. I am hearing impaired so rely heavily on the written word.
EBay's algorithms make it difficult.
Problem has now been solved and the seller was brilliantly helpful too.