28-08-2020 11:47 AM
Can ebay help me?
If you're looking to buy an item with a two year warranty which you can actually fall back on should you need to do so then eBay is not the place to be buying such items. If an item fails after the thirty days that eBay give you to open an Item Not As Described case you'll get no help from eBay whatsoever. Therefore, when it comes to buying items that are advertised as coming with a two year warranty - or perhaps, a warranty for a longer period of time - I'd suggest that you buy the item from a well-known retail outlet with hundreds of UK stores where you can actually see the item first-hand before you decide whether or not to pay for the item. At least that way you won't have the hassle of having to pay for the item before you've even seen it first-hand, not to mention the aggravation of having to open a case if it doesn't turn out to be as described in the listing. eBay does have its uses but it also has its limitations, and for items that are typically sold with a two or three year warranty I'd say that this is one area where the site is definitely at a disadvantage when compared to retail outlets that you can visit by driving into town and seeing the item first-hand in the store.