How long should you accept a postponing of the estimated delivery date

[ruod-28]

My order hasn't arrived and the arrival estimate keep getting postponed - how long a delay am I expected to accept before I can use the eBay Money Back Guarantee to cancel the order?

The order was originally ordered and paid for at May 25 - it had originally an estimated delivery date somewhere between June and August, but has several times been postponed, and now it sais "No estimate available" on the Order Details page. but if you click "contact seller", it says that the order is estimated between Nov 20 and Jan 14. That's a delay of between five and seven months!

[john1297576]

As arkwebus says you do not look for delivery date on the sellers current items, the delivery dates shown there would be for purchases made TODAY.

You get dates from the item in your purchases, so as said you should have opened a Not Received Case months ago.

Fortunately you appear to still be in time to open a case with paypal, BUT make sure you escalate after 2 days and before 20 days as this is your last chance to get a refund.

Never let things slide like this, you cannot make an item arrive but you can always get a full refund, but you have to open cases within ebay's time limitations.

[124024]

john I want to suggest something to you. people have other things to do other than chase up ebays automated systems.

[*knight-rider*]

then why bother coming here for advice in the first place! if buyers read more about the rules and what protects your money, you would`nt need to be here 🙂

i also suspect john has better things to do as well, rather than spend his hours helping people who just sarcasm to the table.

[124024]

people come here for useful advice - not replies like yours. kitt.