18-06-2020 7:49 PM
Hello,
I've left a feedback that I want to change. There doesn't seem to be a way to edit it. Can anyone help? How come I can't find email support on this platform. It's so hard to just find answers to basic questions.
You can't find email support on this platform because there is none. It's Live Chat or phone support. But you don't need to contact Ebay anyway. Absolutely everything you need to know about using the platform is right here on the site, and very easily found. The Help pages are at top and foot of any page, and have an integral search function.
When you leave feedback, you're clearly advised that you can't edit it before you hit the submit button. The only way it can be done, and only if the feedback you left was a neutral or negative, is for the seller to send you a 'feedback revision request' form. But after 60 days, the timeframe you have in which to leave feedback, that is not possible.