Ebay advised the seller had sent a prepaid return label. They have not

I purchased a pair of sandals from an ebay seller.  They were "defective" because the seller failed to list them as an extra wide fitting.  Seller attempted to persuade me that shoes come in all shapes and sizes and so do feet, so one cannot rely upon how a shoe will fit! 

 

Surely, this is why we have the system that we do for listing shoes in narrow to extra wide fittings.  The seller should know this, but does not agree,and appears completely unaware of the system in place for listing shoes by size and fitting! 

 

Seller finally agreed to take the sandals back but insisted that I was in the wrong for pointing out that they should have been listed as an extra wide fitting. 

 

Ebay advised that the seller had issue a return label.  They have not, and are unreachable.  Ebay, quite clearly is in favour of a seller who inaccurately lists items for sale and it appears that I  have been blocked. 

 

I have listings currently on ebay, and am now considering removing them as I have lost confidence in Ebay's judgement and integrity.   

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If the Seller is ---- zone.? He is a Registered Business and has to Accept Returns for any Reason.